WHAT is Richmond Carers Hub Service?

There are six organisations that provide services to carers in order to create the umbrella that is the Carers Hub Service.
​Details of the services provided to carers by these organisations are listed below alongside contact information.

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Richmond Carers Centre

​Richmond Carers Centre manages the Carers Hub Service Contract, providing a gateway to direct support, information and access to services for unpaid carers in the London Borough of Richmond upon Thames.
We are a local charity that provides support to unpaid adult and young carers. We offer free and confidential advice, information and support to any carer living in the London Borough of Richmond upon Thames. We also try to help carers who live in other parts of the country, or even abroad, who supports someone living in Richmond Borough.​

In addition to these services Richmond Carers Centre also provides a full carers activities programme, carers learning and workshops programme, Complementary therapies, counselling, signposting and referrals to other organisations, quarterly information updates and assistance with completing funding applications
Carers Support Line:
020 8867 2380
Address:
5 Briar Road, Twickenham TW2 6RB

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​​​Registered Charity No. 1092459
Company No. 4412793 
Addiction Care & Support Agency
Under the Carers Hub Service contract, ASCA provides expert support, advice and a support group for carers to enable them to cope with someone who has an alcohol or drug problem.

ASCA is dedicated to supporting individuals, families and the community to overcome alcohol and drug misuse through both prevention and treatment. Staff are qualified and experienced to work with people who are concerned about their alcohol and drug use.

Services include counselling for carers, a carers' self-help group. therapy groups and holistic therapies.
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Telephone:
020 8940 1160
Address:
233 Lower Mortlake Road, Richmond TW9 2LL     

​Registered Charity No. 1036555     
​Company No. 2902445
Richmond Borough Mind
Richmond Borough Mind runs the Carers In Mind Project, which offers a range of specialist services to families and friends supporting someone with mental health difficulties. The demands of supporting someone can impact on your own wellbeing so it can be helpful to get support from people who understand your role and can offer professional advice and guidance.

Services include support groups, workshops and learning opportunities, and regular activities. 
Telephone:
020 8940 7384
Address:
1st Floor, UK House, 82 Heath Road, Twickenham TW1 4BW

​Registered Charity No. 1146297     
​Company No. 7954134
Integrated Neurological Services
Integrated Neurological Services provides long-term, professional support for people with neurological conditions including Parkinson's, MS or stroke and their carers; enabling people to remain independent for as long as possible and play an active part in their community.

​INS is a charity providing long-term support for people with neuro-logical conditions, and their carers. We focus on your abilities not disability and our aim is to enable you to remain independent and an active part of your local community.
Services include continuing therapy and support to people with neurological conditions, creative therapy groups. short terms groups for clients and carers, mutual support groups for carers and carer walks. 
Telephone:
020 8755 4000
Address:
82 Hampton Road, Twickenham TW2 5QS

​Registered Charity No. 1107273
Company No. 5292539
Crossroad Care Richmond & Kingston
Crossroads Care Richmond & Kingston – Providing bespoke, high quality home and community respite services, in Richmond & Kingston. Caring for babies, children, adults and the elderly for over 30 years. Community Services include the Caring Café for carers and those living with dementia and a Saturday Club for children/young carers aged 8-18 years old with Special Educational Needs and disabilities.
Men Who Care
For men caring for a partner, wife, mother or child, the group provides friendship, specialist support and activities. Care/respite available for the person for whom they care. Group discussion, shared advice and information helps members live healthier independent lives. Usually meets weekdays monthly at various locations. For further information call 020 8943 9421/07856 339336 or email info@crossroadscarerk.org.uk
Dads Who Care
Dads Who Care project is a male-focused social group where you can meet other dads who are in a caring situation. Groups offer friendship, activities and specialised support. Also, you can receive advice and information from Crossroads Care and Achieving for Children. Dads who Care runs monthly. For more information, contact 020 8943 9421 or email info@crossroadscarerk.org.uk
Caring Cafe 
Crossroads Care leads on the delivery of this service. The café is a gathering where carers, people with dementia, their families and friends can meet for a lunch in the company of others in a similar situation within a welcoming and friendly environment.  Carers have access at the cafe to both individual and group specialist support and advice delivered by South West London Alzheimers Society. The café is open on the 1st & 3rd Saturday of each month at Sheen Lane Day Centre, SW14 8LP.

For information on respite service offered by Crossroads Care please call 020 8943 9421.
Telephone:
020 8943 9421
​Address:
1 Beverley Court, 26 Elmtree Road, Teddington TW11 8ST

​Registered Charity No. 1053224
Company No. 300420
Homelink Day Respite Centre
Homelink supports carers in need of respite. Our Day centre and Home Respite Service focus on facilitating respite for carers whilst ensuring their loved one has an enjoyable and stimulating time.
While our Carer Support Service offer advice, information, and informal emotional support to unpaid carers.
 
As part of the Richmond carers Hub, Homelink facilitate two online support groups for Carers of people living with dementia.

Supporting a parent living with dementia is held on the third Thursday of each month at 11am-12:30pm
Supporting a spouse living with dementia is held on the last Wednesday of each month at 6pm-7:30pm

​These groups offer a safe and inclusive environment to share your experiences with other carers, learn from each other and feel supported.
If you would like more information, please contact Rachel Allcock on 07545 503 737 or email carersupport@homelinkdaycare.co.uk
 
For General enquiries about Homelink or services available please email info@homelinkdaycare.co.uk or call 020 8255 199
Telephone:
020 8255 1992​
Address:
Hospital Bridge Rd, Twickenham TW2 6DE
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Registered Charity No. 1186457
​Company No. 12124874